Delivery Information

CLICK AND COLLECT FROM THE ST HELENS SUPERSTORE – FREE

What are the UK delivery options and costs?

Standard delivery is charged at £4.50. This is a tracked service using Royal Mail. Subject to weight and size restrictions.
St Helens cannot accept responsibility for delays from the couriers.  
Standard UK delivery can take from 3-5 working days.

PLEASE ALLOW EXTRA DELIVERY TIME AT PEAK PERIODS SUCH AS CHRISTMAS, SHIRT LAUNCH, CUP FINALS ETC. 
We cannot be held responsible for delays from the courier.

Do you do overseas delivery and what are the costs?

International Delivery

Due to ongoing Customs issues, we are no longer able to dispatch orders to the Republic of Ireland.

EUROPE - ROYAL MAIL INTERNATIONAL - £17.00 on orders up to 1kg. 
REST OF WORLD ZONE 1 - ROYAL MAIL INTERNATIONAL - £27.00 on orders up to 1kg.
REST OF WORLD ZONE 2 - ROYAL MAIL INTERNATIONAL - £30.00 on orders up to 1kg.
REST OF WORLD ZONE 3 - ROYAL MAIL INTERNATIONAL - £31 on orders up to 1kg.

Additional charges will apply to orders weighing over one kilogram.

*Any customs or import duties are levied once the parcel reaches its destination country. The recipient bears responsibility for any additional charges for customs clearance. St Helens have no control over these charges and cannot advise what they may be. 

  • Undelivered parcels returned to St Helens due to the recipient not being available for delivery or failing to collect will incur additional postage charges for re-sending.
  • We aim to dispatch all orders within 1-2 working days of receipt.
  • It is our policy to dispatch orders in the shortest time possible. However, dispatch may take longer at peak periods, for personalised goods, during promotions or due to external delays beyond our control.
  • St Helens make no guarantee of delivery date.
  • Occasionally, during busy periods some products may be unavailable. A refund or alternative goods will be offered. 

Collection Information

Orders for Merchandise requesting pick-up cannot be collected until at least midday on the following trading day, and only after you have received a confirmation e-mail stating that the order has been dispatched to the store.
 
Please note that all Merchandise orders marked for store collection are now to be collected during opening times from:-
Saints Superstore, BrewDog Stadium, McManus Drive, St Helens. WA9 3AL.
Proof of purchase: Proof of your order/phone confirmation will be required. You may also be asked to provide proof of identity.

*Occasionally, at peak times some lines may become unavailable - St Helens make no guarantee of availability and will offer a refund or alternative in such circumstances.